With pointSurvey you will create a survey customized for you and your respondents' particular needs.

Choose from a wide range of question types:

• Single Choice
• Multiple Choice
• Dropdown
• Free text
• Map
  • Route
  • Location
  • Location: severity of problem
  • Location: description of problem

Create a "Question Bank"

pointSurvey has a complete bank of questions; each survey creator has access to their own surveys, and can quickly reuse specific questions or groups of questions. The question bank also includes all user-surveys.

Smart surveys

So that respondents aren't given questions that are irrelevant to them, you can add logic to the survey. You decide which specific questions respondents will see depending on previous responses. To make things easier for the respondent you can enter their background information and the corresponding questions can be prefilled.

Choose your theme

With pointSurvey you can design your surveys to suit your individual preferences for font, color, logos, images, etc.

Privacy and anonymity

The survey creator can decide whether the questionaire should be anonymous. In pointSurvey you have the technology required to ensure each respondent's anonymity.

pointSurvey's distribution options makes it easy for you to reach your respondents and easy for them to respond.

Web Survey

You can easily distribute your survey on the internet or on an intranet.

Mobile Survey

You can choose to send surveys via SMS, allowing you to reach your respondents wherever they are.

Touchscreen Survey

Often it is better to offer a touch-screen questionaire. This type of questionaire can be deployed at various locations (e.g. reception areas, trade show booths and seminar rooms) and depending on the circumstances, can be much easier to administer and respond to.

Invitation by Mail

You can invite your respondents via regular mail. These letters usually contain passwords generated by pointSurvey for web-survey login.

Invitation via E-mail

You can send your invitations by e-mail directly from pointSurvey. It's easy to import addresses and distribution lists.

Adaptation of Questionaires

Each respondent is able to customize the survey by changing the font size, spacing, colors and font type. This is especially helpful for vision-impaired respondents and makes it generally easier for everyone to read and answer the survey.

pointSurvey's powerful analysis tools helps to turn survey responses into useful, actionable information.

• Cross-tabulation
• Statistics
• Freetext analysis
• Index
• CSI
• Query clusters
• Comments
• Map question: number of users for each route leg/problem location
• Map question: frequency of use for each route leg/problem location

When it's time to report your findings, pointSurvey has what you need to issue clear,
concise and professional reports.

• Publish to
  • your own website
  • via e-mail
• Formats
  • PDF
  • Word
  • Excel
  • PowerPoint
• Export to SPSS
• Real-time results for survey administrators
• Multiple reports
• Scheduled reports
• Report templates
• A wide variety of chart types and settings